Visitor FAQ 2010

Here is a list of commonly asked questions about the BEST/The Infrastructure Show/Interbuild Onsite/Glassex 2010 events. It is likely that you will find the answers to any questions here. Click on any of these questions to view the answer.

What is BEST and how does it relate to Interbuild?

How can I register for the BEST/ Infrastructure Show/ Interbuild Onsite/ Glassex?

How can I register my colleagues?

Does it cost to register before the show?

Is there a cost on the door?

I attended one of the shows last year; will I automatically receive a badge?

 I can't remember if I have registered what should I do?

When are the badges sent out?

I’m worried that I haven’t received my badge yet, what should I do?

What do I do if the details on my badge are incorrect?

Can I visit any of the exhibitions if I’m not in the trade?

What type of identification do I need to bring if I am in the process of setting up a business?

I don’t want to be contacted after the show, how can I prevent this from happening?

I need a letter of invitation, please can you provide one?

I’m a student; can I come to BEST/ Infrastructure Show/ Interbuild Onsite/ Glassex 2010?

Can my children come?

Are there any crèche facilities?

Where and when is BEST / Infrastructure Show/ Interbuild Onsite / Glassex 2010?

What are the exhibition opening times?

Who should attend?

How do I know who is exhibiting?

Are the seminars free to attend?

Can I book the seminars in advance?

Are the seminars CPD accredited?

I can’t attend the exhibition(s); will I be able to download the seminar presentations from the website?

Will there be a show guide?

I can't attend the exhibition, but am I able to get a showguide?

Will there be anywhere where I can access the internet while I’m at the exhibition?

What is the wheelchair access at this facility like?

Can I hire a wheelchair onsite?

Are pushchairs allowed into the exhibition centre?

Will there be anywhere to buy food while I’m at the exhibition?

Is there a cloakroom at the Birmingham NEC?

How do I get to the Birmingham NEC?

Is there parking at the NEC?

Where can I find information about accommodation?

What is there to do in the evening?

Registration for these events open in June 2010. Why not register your interest in attending, and we'll make sure you're the first to know when registration becomes available.

When registration opens in June 2010, your colleagues can also pre-register online for free by referring them to the event website.

www.best-show.co.uk
www.interbuildonsite.com
www.gexhibition.com

Alternatively, they can register their interest to attend any of the events by filling out this form.

No, it is free to register in advance for BEST/ Glassex 2010/ Interbuild Onsite/ The Infrastructure Show. Non-registered visitors can pay a £20 admission fee on the door at the NEC.

Non-registered visitors can pay a £20 admission fee on the door. You can save this cost by registering in advance. Or if you have received a piece of marketing material (advert, ticket, email etc), bring this with you to the event to gain free entry.

When you registered either at a previous event (ie. Glassex, Interbuild, Civils or any of Emap’s other exhibitions) or one of our 2010 shows, you were sent a confirmation email which has your unique reference number, a number specifically assigned to you with your registration details. Once registration becomes available in June 2010, you can enter this number and edit and update your details or print out your reference number to claim your admission badge onsite at the show. However if in doubt call our helpline on 0207 728 3610 they will be able to confirm whether or not you have registered and will be able to provide you with your unique reference number or guide you in the registration process.

Typically badges will be sent approximately 2 weeks before the exhibition.

If you register within a week before the show you will be able to collect your badge onsite if you bring your registration reference number. There will be both self-registration kiosks and staff at hall entrances 4 & 5 to assist you when you arrive at the exhibition.

We endeavour to ensure that everyone receives their badge in a timely manner shortly after their time of registration; however an email will be sent to you a week before the event, which will contain your unique reference number and a barcode.

Simply print this off and bring it with you to the show, we will print you another badge onsite. If you forget to print this, then just give your name at the registration desk and we will manually print you another badge.
 
If you are in any doubt call the registration helpline 0207 728 3610 and they will provide you with your unique reference number. You can then enter this number at a self-registration kiosk onsite to print off your badge and enter the exhibition

If you notice your details are incorrect, then log into the registration page of the show you plan to attend. Enter your surname and the unique reference number you were provided with when you initially registered and edit your details in the form. This updated information should automatically save in our online records.
 
Alternatively when you arrive at the exhibition, visit the registration desk and they will amend any details and print off a revised version of your badge.

BEST/ Interbuild Onsite/ Glassex 2010 / The Infrastructure Show are strictly for trade visitors only.

You will be asked to fill in a registration form and to complete some demographic questions, so if you are working within an industry from any one of the shows (BEST, Interbuild Onsite, Glassex 2010, The Infrastructure Show) and can complete all sections of the registration form, you won’t need to bring any other type of identification. We will also need contact details for you, but only to satisfy the ABC audit requirements.

Contact Kelly Walls at Kelly.walls@emap.com and your name will be removed from the email list. If you would still like to be kept informed about the exhibition, let her know how you would like to be updated.

Unfortunately we are unable to provide letters of invitation. We recommend that you contact your embassy to find out what is required to obtain a visa. Alternatively visit www.visa4uk.fco.gov.uk

Students aged 18 or over are welcome to attend BEST/ The Infrastructure Show/ Interbuild Onsite/ Glassex on Wednesday 20 October 2010 only, which has been appointed as Student Day. Students will not be permitted entry to the show on any other day.

You can register a group of students at: www.best-show.co.uk/studentregister  

- Student groups of more than 5 will not be permitted into the show.

- Student groups must be accompanied by a lecturer or supervisor.

- Students must wear business dress (e.g. shirt and trousers) to gain entry to the show.

- Students dressed in sports or casual wear (e.g. tracksuits, baseball caps, t-shirt, jeans) will NOT be allowed access to the show.

For further information about student admissions policy please email bestshow@emap.com

BEST/ Interbuild Onsite/ Glassex 2010/ The Infrastructure Show are strictly open to trade visitors only. 

Children under the age of 16 are not permitted entry to the show between Monday 18-Wednesday 20 October 2010.

Children aged 16 or under are permitted entrance to Interbuild Onsite and Glassex on Sunday 17 October 2010, but must be accompanied by a parent or guardian, and must be supervised at all times.

Due to the large amount of working machinery and tools at the show, we strongly advise against bringing children aged under 16 with you to the event.

Visitors accept full responsibility for any children they bring with them to these events.

Please also note there are no crèche facilities provided by us onsite the NEC.
 

There are no crèche facilities available in the halls during the opening days of the exhibition.

The BEST Show takes place Monday 18 - Wednesday 2010 in Hall 5 NEC.

The Infrastructure Show takes place Monday 18 - Wednesday 2010 in Hall 5 NEC.

Interbuild Onsite takes place Sunday 17 - Wednesday 20 October 2010 in Hall 4 NEC.

Glassex @ Interbuild takes place Sunday 17 - Wednesday 20 October 2010 in Hall 4 NEC.

The BEST Show / The Infrastructure show will be open at the following times:
   

If you’re involved at any level in the built environment industry you most certainly will find useful products and information relevant to you and your business in the BEST / Interbuild Onsite / Glassex 2010 / Infrastructure Show.
 
Please visit details located in the Visitor section of your preferred event's website for a visitor summary and the relevant market for our exhibitions.

Who should visit BEST?

Who should visit The Infrastructure Show?

Who should visit Interbuild Onsite?

Who should visit Glassex @ Interbuild?

Our websites have a full up to date exhibitor list. Visit

BEST exhibitors

Infrastructure Show exhibitors

Interbuild Onsite exhibitors

Glassex @ Interbuild exhibitors 

All event seminars/ featurer areas are free to attend. Seminars are expected to be in high demand and any available space will be allocated on a first come, first served basis. For a look at the event seminars offered this year, please visit:

BEST

GLASSEX

INTERBUILD ONSITE

THE INFRASTRUCTURE SHOW

If agreed by the speaker, their presentations will be available to download from the website 3 weeks after the show. Please note not all presentations may be available for download.

A full show guide featuring full exhibitor profiles and promotional information for all the events will be available onsite at any of BEST / Interbuild Onsite / Glassex 2010 / Infrastructure Show exhibitions. Show guides will not be available prior to the events but can be picked up for free for the duration of the shows.

Availability will depend on the demand at the exhibition. If you are unable to attend BEST / Interbuild Onsite / Glassex 2010 / Infrastructure Show but would like a showguide, please contact bestshow@emap.com who will take your request and get back to you.

Internet facilities are available outside Hall 4 in the NEC Business centre.

The NEC accommodates all types of visitors including wheelchair users. Emap also has strict regulations for all exhibitors to ensure that disabled visitors have complete access to exhibitors’ stands.
Visit http://www.thenec.co.uk/planningavisit/disabledvisitors for more detailed information

Yes. Please ask a member of staff at one of the registration information points for details of how to hire a wheelchair from the venue.

No, under 16’s are not admitted into the halls.

There will be a number of eating areas within the exhibition halls. If you can’t find an outlet which meets your needs, please ask a member of staff for advice when you arrive at the venue.

Cloakrooms are available at £1 per item per day

The NEC is located in the middle of the UK, 8 miles East of Birmingham city centre. If you’re coming to the NEC from any part of the UK or flying in from overseas you will find that it’s central position is at the hub of the UK transport network; you can step directly onto our site from road, rail or air.

Address

The NEC

Birmingham

B40 1NT

Visit http://www.thenec.co.uk/travel for detailed travel information.

There is ample parking at the NEC. Car parking is £8 per day. Click here for detailed parking information.

Visit the accommodation page of the NEC website http://www2.necgroup.co.uk/visitor/directory/hotels/. This will give you details on all of your accommodation options.

Alternatively contact Expotel on Tel: +44 (0)20 7372 2001 or email:emap@expotel.com or visit www.expotel.com or Birmingham Convention Bureau on tel: +44 (0)121 202 5005 or email: bcb.accommodation@marketingbirmingham.com

There are many local amenities, restaurants, bars and entertainment in Central Birmingham and the surrounding areas. Visit http://www.thenec.co.uk/destinationbirmingham to view some of the popular options.